Terms and conditions of the Finnish Design Shop customer loyalty program

Last updated: March 7, 2025

1. Customer loyalty program

The customer loyalty program of Finnish Design Shop Inc (referred to as "Finnish Design Shop" in these terms and conditions) offers targeted rewards and offers to members. The customer loyalty program is valid until further notice. A member must be at least 18 years old individual. 

2. Joining

Joining the customer loyalty program is free and does not obligate to purchase. Membership of the customer loyalty program is personal.

3. Personal data and marketing 

Finnish Design Shop processes the personal data of the customer loyalty program’s members in accordance with the privacy policy. A member undertakes to keep their username and password confidential and is responsible for the actions taken with them.

The processing of data related to the customer loyalty program is based on the customer agreement you have entered into. In order to administer the customer loyalty program, we collect your name and contact information from you. 

A member is obliged to provide the correct personal information when joining, and a member is responsible for keeping their personal information up to date. You can update your personal information in the My account section on Finnish Design Shop’s website. 

A member's e-mail address serves as an identifier for the customer loyalty program. Finnish Design Shop is part of the A-Lehdet group, and personal data can be used in other companies of the group as well. 

In addition, with the help of cookies, we collect information about the use of online service and purchases of the members of the customer loyalty program, as well as information provided by the members themselves, such as feedback and responses to surveys. 

We can combine the collected data with other customer data, and use it to allocate current rewards, services and content to the members of the customer loyalty program, as well as for analytics, statistics and development purposes of the customer loyalty program. 

Finnish Design Shop's customer loyalty program includes marketing communications. When joining the program, you agree to receiving Finnish Design Shop's current news, rewards and offers by email. 

4. Rewards and offers

Members of the customer loyalty program are offered various rewards and offers on Finnish Design Shop's products and services. Offers can be one-time rewards or offers that are valid for a specified period of time. The member benefits will be visible in your account. Information about the rewards and offers is sent by e-mail and as mobile phone notifications. 

A member earns one point for every product purchase of at least $120 when identified in the Finnish Design Shop online store or showroom & shop in Turku, Finland. Each full $120 entitles members to one point. For example, if a member makes a one-time purchase of $240, they will receive two points.

Points are not earned for purchases under $120. Only product purchases in connection with which the membership has been identified will contribute to the accrual. If the membership is not identified at the time of purchase, the purchase cannot be added to the purchase accumulation afterwards, and purchases made at different purchase times or receipts cannot be combined. In addition, points from different accounts cannot be combined into one account.  

5. Unsubscribing from the customer loyalty program 

A member can unsubscribe from Finnish Design Shop’s customer loyalty program at any time without a notice period by contacting customer service. If Finnish Design Shop suspects that a member is misusing membership offers or other rewards or otherwise violates these terms and conditions, Finnish Design Shop has the right not to grant rewards and to terminate the membership. 

6. Changes to the customer loyalty program 

Finnish Design Shop has the right to terminate the customer loyalty program and change its terms, such as the rewards offered in the program. Changes to the terms will be communicated by publishing the updated terms on the Finnish Design Shop’s website. Continued participation in the customer loyalty program after such changes constitutes acceptance of the modified terms. 

7. Organizer and responsibility 

Finnish Design Shop Inc is responsible for Finnish Design Shop's customer loyalty program. 

Finnish Design Shop, Inc. 
3500 South DuPont Highway, Suite IT-101 
Dover, DE 19901 
United States 
info@finnishdesignshop.com
+1 (914) 2943355

You can read more about our privacy policy and cookie policy at www.finnishdesignshop.com. 

These terms and conditions and use of the customer loyalty program is governed by U.S. federal law, as well as the law of Delaware, and will apply no matter where you live or use the program. If you are a resident of a state that requires the application of that state’s consumer protection laws, those laws will apply to the extent required by law, regardless of the choice of governing law set forth in this clause.

If you reside or participate in the Finnish Design Shop customer loyalty program within the U.S., these terms and conditions of the Finnish Design Shop customer loyalty program apply. Please select your shipping country to view the specific terms and conditions applicable to your region.